Legal
Refund Policy
Refund review policy for digital products and web-based services.
Digital Products
Digital products may not be refundable after they have been processed or delivered, except where an eligible issue is verified.
Eligible Review
Refund requests may be reviewed for failed delivery, duplicate payment, payment success without service access, or verified service failure.
Customer Support
Customers should contact PT PANCA WARA DIGITAL with payment proof, order details, and the reason for the request.
Contact
Refund inquiries can be sent to halo@pancawara.digital or through WhatsApp Business.