Legal
Refund Policy
Refund policy for digital products and web-based services.
Digital Products
Digital products may not be refundable after they have been processed or delivered, except where a verified service failure occurs.
Custom Services
Refund terms for custom work follow the quotation, invoice, or project agreement for that service.
Eligible Review
Refund requests may be reviewed for duplicate payments, failed delivery, or payment success without service access.
How to Request
Contact halo@pancawara.digital with payment proof, order details, and the reason for the request.